Our Support

We provide an extensive aftersales service and support to ensure that your Edale machine is looked after to the highest standard.

Aftercare, Service & Support

We provide an extensive after sales service, to ensure that all of our customers’ investments are protected. All Edale machines are installed by our own experienced engineers and are supplied complete with extensive training and full operator manuals. We provide a complete spare parts service, along with a wide range of maintenance and service options.

Our Customer Service team, and exclusive distributors, provide support to our customers around the world, and alongside our engineers we can provide remote diagnostics to solve the majority of machine problems.

Our service contracts offer a comprehensive level of support, so you can be assured that the press will be serviced regularly in addition to receiving priority engineer availability, discounted hourly rates and spare parts.

For more information on the levels of aftercare & support offered, please get in touch with our Customer Services department on +44 (0) 1489 569230 or via email at support@edale.com

Service Agreements

Every new Edale machine comes with a comprehensive warranty to ensure that it performs perfectly during this period. An Edale Service Agreement will help you to maintain the performance and productivity of your equipment after its warranty has expired.

A Service Agreement offers peace of mind by delivering the right service at the right time. We have a choice of tiered agreements designed specifically for you, and your machine.

Select an agreement, either to simply build in regular preventative maintenance to your production schedules or to add benefit by putting a ceiling on the cost of sudden and unexpected breakdown and service visits through one of our comprehensive packages.

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